• 031 942 6745 | WhatsApp /Cell +27 76 836 3185

  • info@financialassist.co.za

Privacy Policy

Effective Date: 2026/02/26

1. Introduction

We respect your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

2. Who We Are
We help South Africans restore their credit, remove debt review flags, and build stronger financial profiles through:

  • Debt Review & Debt Counselling

  • Debt Review Removal

  • Credit Rehabilitation

  • ITC Dispute Resolution

  • Debt Consolidation

3. Information We Collect

From you directly:

  • Name, ID number, contact details

  • Employment and financial information (income, expenses, debt obligations)

  • Credit bureau records

Automatically:

  • IP address, browser type, website usage data

4. How We Use Your Information

  • To assess your debt situation and provide debt review services

  • To communicate with you about your application

  • To comply with the National Credit Act and POPIA

  • To improve our website and services

  • To send marketing messages (only with your consent)

5. Who We Share Information With

We only share your information when necessary to provide our services:

  • Credit providers and credit bureaus (as required by law)

  • National Credit Regulator (NCR)

  • Payment distribution agents

  • Courts (for debt review applications)

  • IT and service providers (under confidentiality agreements)

We never sell your personal information.

6. Your Rights Under POPIA

You have the right to:

  • Access the information we hold about you

  • Correct inaccurate information

  • Request deletion of your information (where legally possible)

  • Object to marketing communications

  • Withdraw consent at any time

To exercise these rights, contact us using the details below.

7. Data Security

We implement appropriate security measures to protect your information from unauthorized access, loss, or misuse.

8. Cookies

Our website uses cookies to improve your browsing experience. You can disable cookies in your browser settings.

9. Contact Us

Information Officer: [Name]

Email: info@financialassist.co.za

Phone: 031 942 6745 | WhatsApp /Cell +27 76 836 3185

Address: [@site_address]

10. Updates

We may update this policy from time to time. The latest version will always be posted on our website.